While off-the-shelf USB modems can be used to dial calls and detect caller ID, they are not
designed for call monitoring or accounting. They do not report real time call status needed to
determine call duration, nor detect digits pressed and outbound calls dialed from the telephone
line itself. In addition, each USB modem must be located near a computer and can only monitor
a single phone line making them less practical for multi-line business applications.
To address these limitations, Phone Amego supports multi-line Caller ID and Call Monitoring
hardware made by CallerID.com. These devices attach directly to your Ethernet LAN and can
monitor up to 8 phone lines per unit. Additional call monitoring units can be added to support
more phone lines as needed.
ELConfig is a stand-alone tool used to initially configure Whozz Calling? multi-line caller ID
hardware for use with Phone Amego.
The Whozz Calling? hardware when shipped from the factory is initially configured with a
default IP address of "192.168.0.90" and a default unit number of "1". In a typical installation,
the internal IP address of the call monitoring unit may need to be changed to an unused IP
address within the IP address range of the LAN where the device will be used. If more than one
unit is connected, each Whozz Calling? unit must be assigned a unique IP address and unit
number for use on the LAN.
In addition to this basic configuration, ELConfig allows you to test each unit to verify correct
operation and set other unit parameters and options. More information on the Whozz Calling?
Ethernet Link hardware is available in the Ethernet Link Supplement published by CallerID.com .
This implementation of ELConfig was created for Macintosh systems running Mac OS X 10.5 or
later by Sustainable Softworks in April of 2011. At the time of this writing, no other Macintosh
software is available to support these multi-line Caller ID and Call Monitoring devices.