Phone Amego User's Guide

Google Voice Troubleshooting and Limitations

        Introduction Contents Features and Benefits Description Videos Configuration Dialing Caller ID Lookup Call Records SMS Text Messaging Scripting Daylite Integration Helpful Hints Telephone Devices Bluetooth Landline VoIP Google Voice Troubleshooting Phone Amego Application Thank You! About Us Reviews & Comments Release Notes Frequently Asked Questions (FAQ) Appendix A - Mac CTI Appendix B - SIP Phones Appendix C - Internet Phone Service Appendix D - VoIP ATAs

Google Voice does not support private extensions at this time. Phone Amego will remove

extensions of the form "x123" before dialing.

Google Voice works best with 10-digit phone numbers that include the area code.

You cannot dial your own Google Voice number (from one of your designated numbers-to-ring).

Press the Control key while you press Login or initiate a Google Voice call to display the WebKit

window Phone Amego uses to connect with Google Voice. If there's an extra password prompt or

other alert, you should be able to see what happened and correct it.

At the time of this writing, there is no public API for Google Voice. Phone Amego is connecting

through a WebKit window similar to the way you would connect using Safari. When Google

makes changes to the service, these changes sometimes confuse programs that are looking for a

particular pattern in the web page content.

If Phone Amego fails to show any of your forwarding numbers, please verify that Phone Amego is

logging in to the desired Google Voice account.

Q: Does Phone Amego work with Google 2-step Authentication?

A: Yes, but you'll need to create a "one-time application-specific password" for Phone Amego.

When you press and hold Control while trying to connect with Google Voice, Phone Amego will

display the Webkit window it uses to communicate with Google Voice. You may need to login

with your regular password and put in your authenticator code to have Google Voice remember

this browser.

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