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Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Mon Feb 10, 2014 4:47 pm
by kaflbabd
I have Phone Amego set up and connected to my Yealink T32G. Inbound and outbound calls pop up in the HUD, but I can't initiate calls from PA, and clicking the hang-up button doesn't do anything on a call initiated on the phone itself.

I've copied and pasted URLs for all 7 actions in PA's preferences into the Yealink control panel. My Mac and the phone both have static IPs. Did I miss something? Where is the disconnect?

EDIT: Also, I have a Plantronics wireless headset plugged into the handset port on the side. Not sure if that changes anything.

EDIT 2: OK, I got dialing working by opening the Yealink control panel and going to Phone > Features > Remote Control Security and putting the Mac's IP for "Trusted Action URI Server List". But the hang up button still doesn't work in PA. However, if I end the call on the Yealink, it shows as Released in the PA HUD.

Almost fully functional, any help is appreciated. Thanks.

Re: Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Mon Feb 10, 2014 8:11 pm
by psichel_adm
I'm glad you got the dialing to work. Yealink has changed the command format in the latest firmware update, so the hangup feature may need to be updated. Can you verify which of these 3 call end command formats works on your phone and what firmware version you have?

T2x series
http://ip-address/cgi-bin/ConfigManApp.com?key=CALLEND

T3x series and VP530
http://ip-address/cgi-bin/cgiServer.exx?key=CALLEND

Firmware V.x.71 or later
http://ip-address/servlet?key=CALLEND

I'll update my phone to the latest firmware to test this. Feel free to Email me directly to try a new version.

Kind Regards,

- Peter

Re: Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Fri Jun 13, 2014 11:00 am
by kaflbabd
Been a while but wanted to follow up on this since I went ahead and purchased PhoneAmego. The hangup button in PA still doesn't work.

How do I verify/test these URLs?

Re: Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Sat Jun 21, 2014 3:12 pm
by psichel_adm
Please get the latest version of Phone Amego from my website. I recently fixed the behavior of the hangup button for Yealink phones.

Kind Regards,

- Peter

Re: Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Sun Jun 22, 2014 12:06 pm
by kaflbabd
I'm currently running 1.4.29. Is there a different version I should get?

Re: Connected but can't dial on Mavericks + Yealink T32G

PostPosted: Fri Jul 04, 2014 4:30 pm
by psichel_adm
1.4.29 is the latest version. There is also a setting on your phone that enables other hosts your LAN to dial. You must find this and enter the IP address of your Mac running Phone Amego.

Finally, Phone Amego has a Debug Log you can enable under the More tab. This will let you see what Phone Amego is actually sending to your phone. If PA is sending the correct sequence and it still isn't dialing, there must be another setting your are missing. Can you dial your phone directly from Safari using the URL sequences I included earlier?

Kind Regards,

- Peter