Phone Amego show a wrong Caller-ID

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Phone Amego show a wrong Caller-ID

Postby mheide » Mon May 23, 2016 8:52 am

Hi Peter, Hello Community,

again we are having trouble with calls through an Asterisk call-queue.
When someone calls, Phone Amego shows the own number.

For Example:
I call the Customer. My Number is 04317755150
Phone Amego shows the number of the customer: 051170022610

Attached please find the AMI-Log where the call is recorded.
The subscribed extension is 8.

Callflow is: 04317755150 (external /me) --> 05117002260 (external) --> Extension 14 (internal) --> Call-Queue (ID4) --> Extension 8 (internal)

Thank you very much for your help.

Regards,

Martin
mheide
 
Posts: 7
Joined: Mon Nov 23, 2015 12:54 pm

Re: Phone Amego show a wrong Caller-ID

Postby psichel_adm » Sun May 29, 2016 9:17 am

Please Email the AMI log to me directly. I didn't find the attachment.

- Peter
psichel "at" sustworks "dot" com
psichel_adm
Site Admin
 
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Joined: Mon May 03, 2010 7:49 pm

Re: Phone Amego show a wrong Caller-ID

Postby mheide » Wed Jun 01, 2016 4:49 am

Hello Peter,

please check your INBOX.
I mailed the AMI-Log.

Regards,
Martin.
mheide
 
Posts: 7
Joined: Mon Nov 23, 2015 12:54 pm


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