Note 8 phone network connection issues, Help Please!

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Note 8 phone network connection issues, Help Please!

Postby Donnieclark » Wed Dec 20, 2017 4:44 am

Hi,

I've been having an issue with my Note 8 that no one has been able to explain. My phone will just switch over to the AT &T network operator instead of the T-Mobile operator and I"m unable to receive calls or data. I'm on my third sim card and T- Mobile switched phones for me. The mysterious part is my husband purchased, at the same time, a Galaxy 8 plus and has had no issues.

Is there a difference in the antennas? T- Mobile sent a signal booster and it's operating at peak. The phone still switched to AT &T. I tried explaining the problem to Samsung but they were no help. Very Frustration Experience!

I'm only able to force the phone to a tmobile operator by changing to 2g and then shutting off the phone, restarting then selecting tmobile. A long process!

I've come to the conclusion that I need to return the Note 8 which is a shame because I really like this phone and have had Notes since they first came out. If anyone can explain what's going on, I would appreciate it.

Thank you for your time and assitance.

I wanted to say I am a new forum member and am unable to post a reply.

So, please, don't think I'm ignoring you! Please help!
Thanks!

I didn't find the right solution from the Internet.

References: https://forums.androidcentral.com/samsu ... lease.html

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Donnieclark
 
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Joined: Thu Nov 16, 2017 6:44 am

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