GV Chat Call Fails

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GV Chat Call Fails

Postby AgentEd » Fri Feb 18, 2011 11:57 pm

First I had an issue where Phone Amego would ONLY call via GV Chat no matter what I selected.

NOW I have a problem where it fails every-time I select GV Chat!

Is there some issue with GV Chat?

This is the call setup I get:

1. Connection Established
2. Logged In
3. Request Call
4. Call Failed
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Re: GV Chat Call Fails

Postby psichel_adm » Sat Feb 19, 2011 3:33 pm

The "call failed" message indicates Phone Amego did not recognize the result code returned from Google Voice. One possible cause is that the phone number you are calling is not valid (you can't call your own GV number for example). If you press and hold the Control key while you click the Dial button for your call, Phone Amego will display the WebKit window it uses to communicate with Google Voice. This may contain more information on what went wrong.

The "call failed" message suggests you may actually be placing the call through Google Voice. This is controlled by the "Use Google Voice" checkbox under the Main tab.

Kind Regards,

- Peter
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