Page 1 of 1

"Hang up" doesn't hang up?

PostPosted: Wed Mar 30, 2011 8:51 pm
by PedroFromAus
Hi folks,
I'm giving Amego a try after using BluePhoneElite for a while (I'm also a long time Keyclick user). I have an iPhone 3 and the problem that I had with BPE seems to be the same problem as I have with Amego: Hanging up using the application disconnects the iPhone but does not hang up the call.

Any ideas, please?

Re: "Hang up" doesn't hang up?

PostPosted: Thu Mar 31, 2011 9:12 am
by psichel_adm
Phone Amego has a debug log that allows you to see the command exchange between your Phone and your Mac. You can open the debug log under the "More" tab, or by pressing Control-Phone Amego. Once we see what Phone Amego actually sent to your phone when you tried to hang up, we can diagnose what didn't work the way you expected.

In my own testing, I haven't seen this particular problem, so it may be related to not maintaining a reliable Bluetooth connection. In other words, if the Bluetooth connection is lost, the iPhone will not respond to the Hang Up command that Phone Amego attempts to send. Please contact me by Email directly to pass along the debug log output.

- Peter
psichel "at" sustworks "dot" com