SugarCRM example doesn't work

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SugarCRM example doesn't work

Postby bvlahos » Tue Dec 23, 2014 4:09 pm

The example string for SugarCRM listed below (from the Phone Amigo documentation) brings up all of the Leads not just the one(s) that match the phone number.

https://ratesontrack.sugarondemand.com/ ... _advanced={cidNumber}

Any idea what the new string should be?

Thanks
bvlahos
 
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Re: SugarCRM example doesn't work

Postby psichel_adm » Thu Dec 25, 2014 8:47 pm

SugarCRM supports a web API for accessing contact records. You want to know the API endpoint or URL to lookup a matching record by phone number.

That's a SugarCRM question (as opposed to a question about Phone Amego). I don't currently have a better answer than the one previously mentioned. Perhaps you can find an answer by searching or asking in a SugarCRM forum and then share the information here.

Kind Regards,

- Peter
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Re: SugarCRM example doesn't work

Postby bvlahos » Thu Feb 12, 2015 5:34 pm

The API for SugarCRM changed in version 7 and no longer supports this type of integration.

I think it is now a 2 step process but I have not been able to get the details on it.
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