New v2.7.0 hangs on High Sierra 10.13.1

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New v2.7.0 hangs on High Sierra 10.13.1

Postby micksanders » Mon Nov 13, 2017 10:43 am

Just downloaded the new version 2.7.0. It hangs on High Sierra with just the registration screen showing with a spinning "beach ball of death". It is necessary to force quit it from the dock.

Annoyingly I just bought a 2 year renewal to get this version because it claims "High Sierra compatibility". The older version 2.6.9 works perfectly for me under High Sierra.

If not fixed I would like my money back please!
micksanders
 
Posts: 2
Joined: Mon Nov 13, 2017 10:40 am

Re: New v2.7.0 hangs on High Sierra 10.13.1

Postby micksanders » Mon Nov 13, 2017 1:04 pm

OK, no big drama. My fix required a complete uninstall of IPNetMonitorX (in my case, using the software "AppDelete"). This found and removed folders and files in the /Library folder tree. It didn't find and remove my license info, which was good. After that, reinstalling v2.7.0 worked perfectly.
micksanders
 
Posts: 2
Joined: Mon Nov 13, 2017 10:40 am


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