Google Voive Fail

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Problem Dialing GV in Lion

Postby niv » Mon Feb 27, 2012 5:57 pm

I've just updated one of my computers to Lion and am having problems dialing Google Voice from the address book within Lion. I've sucessfully setup the link to GV on the Main preference page, it is showing both my GV # and the ring back number. That account is the current GV account that I'm logged into on in Safari (I've made that mistake before) as far as I can tell from the debug log it should be working.

--------------------
[Request to dial: (281) 333-xxxx]
2012-02-27 14:28:46 [Call script will_dial ((281) 333-xxxx)]
[Call Start: 2012-02-27 21:28:46 +0000 (Google Voice)]
[CS Dialing (Google Voice)]
[Contacting Google Voice]
[Connection established]
Input: (281) 333-xxxx format: ###-###-#### result: 281-333-xxxx
Input: (281) 333-xxxx format: ###-###-#### result: 281-333-xxxx
2012-02-27 14:28:47 [Call script did_dial (name deleted: 281-333-xxxx)]
[Logged in]
[Request call]
[Call OK]
Dialing Options select dialingD for Google Voice (80)
Apply location: Google Voice (working copy) for phone: Google Voice (80)
----------------------------

I've deleted name and last digits of phone number but all were correct. I haven't put any location information, in the setup it said that was optional. Is that what is screwing up this working for me? The debug log says call OK but GV does not call me back. (I hate it when that happens) :-)

Any help will be appreciated.

Thanks,

Niv
niv
 
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Re: Problem Dialing GV in Lion

Postby psichel_adm » Tue Feb 28, 2012 2:21 pm

Hi niv,

It looks like Phone Amego is behaving as expected. My suggestion is to press and hold the Control key as you tell Phone Amego to dial the call. This will cause Phone Amego to display the WebKit window it uses to contact Google Voice. Phone Amego interacts with Google Voice similar to the way you would from a standard web browser. Be seeing the WebKit window Phone Amego uses and any response from Google Voice, you may be able to spot what is wrong. You might also test placing the same call yourself from the Google Voice website. Some calls are not permitted by Google Voice for reasons beyond the scope of Phone Amego.

Kind Regards,

- Peter
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Site Admin
 
Posts: 463
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Google Voive Fail

Postby farberm » Wed Nov 06, 2013 2:50 pm

I am not successful in getting Google Voice to work with Phone Amigo. I have set up app specific passwords and have updated the login info. All calls fail. I get the following error when I used the control fcn. I have other apps that I have entered the app-specific password for that are working fine.
This is the error I get in the log box.

{"ok":false,"data":{"code":20}}

Can anyone help with theis.

OS X 10.7.5
PA 1.4.21.02
farberm
 
Posts: 4
Joined: Wed Nov 06, 2013 2:31 pm

Re: Problem Dialing GV in Lion

Postby farberm » Wed Nov 06, 2013 3:36 pm

I cannot get GV to work. Here is the debug log

[Request to dial: 9198431264]
2013-11-06 14:34:07 [Call script will_dial (9198431264)]
[CS Dialing (Google Voice)]
[Skip HUD panel for: Google Voice]
[Show HUD panel (Google Voice)]
[Contacting Google Voice]
[Connection established]
[Logged in]
[TelNumber: 9198431264 converted to DialString: 919843xxxx]
[Request call]
[Skip HUD panel for: Google Voice]
[Show HUD panel (Google Voice)]
{"ok":false,"data":{"code":20}}
[TelNumber: 9198431264 converted to DialString: 919843xxxx]
[Account=markadamfarber@gmail.com outgoing=919843xxxx forwarding= result code=20]
[Call failed]
[Skip HUD panel for: Google Voice]
[Show HUD panel (Google Voice)]

WebKit result: {"ok":false,"data":{"code":20}}

Any help would be great.
farberm
 
Posts: 4
Joined: Wed Nov 06, 2013 2:31 pm

Re: Google Voive Fail

Postby psichel_adm » Thu Nov 07, 2013 10:09 am

Phone Amego is not good at handling more than one Google Voice account at this time. Please login to the desired Google Voice account using Safari and verify that your call works. You should then be able to switch to using Phone Amego.

Kind Regards,

- Peter
psichel_adm
Site Admin
 
Posts: 463
Joined: Mon May 03, 2010 7:49 pm

Re: Google Voive Fail

Postby farberm » Fri Nov 08, 2013 6:56 pm

Google voice works with Safari but not with Phone Amego
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Re: Google Voive Fail

Postby psichel_adm » Sun Nov 10, 2013 11:10 am

Press the Control key while you initiate dialing with Google Voice to see the WebKit window PA uses to connect with Google Voice. You can also check the Phone Amego Debug Log. If there's a problem of some kind, you should be able to see what it is.

- Peter
psichel_adm
Site Admin
 
Posts: 463
Joined: Mon May 03, 2010 7:49 pm

Re: Google Voive Fail

Postby farberm » Mon Nov 25, 2013 9:57 am

I am getting code 20 error?
farberm
 
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Re: Google Voive Fail

Postby psichel_adm » Thu Nov 28, 2013 8:30 pm

"20" is Google's response to your call or SMS attempt. Googling turned up the following:

When you make a request to Google Voice to send an SMS or make a call, you have to pass along the value of a field called "_rnr_se". I believed that this field only had alphanumeric characters, but that is *NOT* true. It can contain characters like the plus sign (+) and others, which must be URL encoded when put into POST data. Failure to URL encode the value of _rnr_se, text, and phoneNumber result in Google either throwing {"ok":false,"data":{"code":20}} or (500) Server Error.


This appears to be an easy fix in Phone Amego. You can contact me directly to receive an updated version for testing.

Kind Regards,

- Peter
psichel_adm
Site Admin
 
Posts: 463
Joined: Mon May 03, 2010 7:49 pm

Re: Google Voive Fail

Postby farbermark » Fri Apr 25, 2014 2:47 pm

Peter I am having this error. Can you send me the info I need
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