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Contents
Contact Information
Sustainable Softworks, Inc
13 Fieldside Drive
Cumberland, RI 02864 USA
http://www.sustworks.com
info "at" sustworks "dot" com
Telephone support is available by arrangement on an as needed basis.
We also have fax capability.
Some Suggestions For Getting Your Questions Answered
- Review the instructions on our web site including the FAQ and
Troubleshooting Tips.
- Please use the Technical Support
Form to submit technical support questions.
- Try to make it easy for us to answer. It's easier for us to answer specific product support questions
about our products.
- If you want to ask a more general question, take some time to
think about your question and whether the person you are asking
is likely to have the information needed to answer.
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Purpose and Context
Sustainable Softworks is committed to helping small organizations
address their computing needs in a market dominated by larger and
more sophisticated customers and suppliers. The company seeks to
contribute to the global shift toward sustainable technology by
focusing on understandable and affordable information systems that
fit the environment.
As computers continue to proliferate, small companies with a few
PC's see their information requirements growing to the point where
they need elements of a professional data processing system, yet
they cannot afford a professional staff. Two dynamics in the personal
computer industry have made it especially difficult for small organizations
to apply information technology efficiently.
Rapid innovation and falling prices have not only created
a complex myriad of choices, but have also led vendors to focus
on incorporating advanced features for enterprise customers who
can afford them. As prices and margins continue to fall faster than
the number of customers can increase, vendors need to sell more
advanced systems to grow and remain profitable.
It takes significant time and effort to follow the latest industry
developments. Small buyers entering the market have limited resources
to do this. Without any serious analysis, the safest position
may be in the middle of the largest crowd. People try to select
the system they think will acquire the largest market share.
These two dynamics reinforce each other to push the market toward
powerful, but more complex solutions. Vendors want to sell and support
the most sophisticated technology, and the market is easily influenced
to follow the leaders. What's lost in this process is a broad market
perspective, and rational evaluation of what is needed and what
it will really cost.
Sustainable Softworks offers a mature, insightful view of information
systems with an eye toward pragmatic solutions for both large and
small organizations.
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Services Offered
In addition to our Macintosh Software Products, we also offer the
following services:
- Network architecture consulting
- Macintosh software development and technical support systems
Please contact us for additional information if you are interested
in any of the above.
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Contact Form
Personnel
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Peter Sichel, Chief Engineer and Founder of Sustainable
Softworks, has a Masters Degree in Computer Engineering and
has worked as a software professional in a leading fortune
100 company for over 14 years. His broad background in both
hardware and software combined with strong process and communication
skills offers clients an unusually comprehensive view of information
system issues. [Read
an interview]
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