Configuration
Problem
We cannot open a TCP
connection to your IP address at
IP_ADDRESS.
This IP address is a private
Internet IP address and indicates that:
- Your ISP is already
performing Network Address Translation (NAT) and
assigning you with a private IP address which
cannot be reached from outside of their
network.
- You are behind some other
Network Address Translation router at your
facility which has assigned you this private IP
address.
In either case, the IP
address you have been assigned is unreachable over
the public Internet (for incoming
connections).
IPNetSentry is still working
to protect your Macintosh. The default
configuration file, which was placed in your
Preferences folder during installation, provides
excellent protection for most Macintosh
users:
If you wish to make any
changes to this file you can simply edit this file
with any text editor (such as SimpleText). Please
see our IPNetSentry
Command Syntax document for
further details on editing this file.
After making any changes to
the IPNetSentry Config document you will need to
first turn off IPNetSentry then turn it back on in
order to invoke the new configuration.
If you are still having
problems, please open a support
case so that we can
best assist you.
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