Phone Amego User's Guide

Using Phone Amego with hosted IP Phones

        Introduction Contents Features and Benefits Description Videos Configuration Dialing Caller ID Lookup Call Records SMS Text Messaging Scripting Daylite Integration Helpful Hints Telephone Devices Bluetooth Landline VoIP Linksys/Sipura ATA OBiHAI ATA Polycom IP Phone Yealink IP Phone Snom IP Phone Aastra IP Phone Softphones Generic Dial URLs Generic Notification URLs IP Addresses Mac Firewall IP Phones Google Voice Phone Amego Application Thank You! About Us Reviews & Comments Release Notes Frequently Asked Questions (FAQ) Appendix A - Mac CTI Appendix B - SIP Phones Appendix C - Internet Phone Service Appendix D - VoIP ATAs

Q: Can I use Phone Amego with my IP Phone?

A: There are several ways you might accomplish this:

(1) Phone Amego has been tested with Polycom and Yealink IP phones for both dialing and caller

ID. Phone Amego has been tested with Aastra IP phones for Caller ID. Dialing support is under

development.

Phone Amego may work with Snom phones using Generic URLs for Caller ID. Dialing support is

under development.

If your IP phone or telephone adaptor is part of the Cisco/LinkSys/Sipura family, Phone Amego

may work with it directly for caller ID and logging (see VoIP). You may also be able to dial using a

Generic Dial URL.

(2) If your IP Phone or phone system can provide an analog telephone jack, Phone Amego can

work with that through a USB Modem, call monitoring box, or OBi110 Service Bridge and VoIP

Adaptor.

(3) If your phone is designed to work with a Bluetooth headset (Bluetooth HFP), Phone Amego

can work with that directly. Enable the Bluetooth feature in your phone, and then add it to

Phone Amego as if it was a Bluetooth cell phone. This has been found to work with the spa525g

and Gigaset SL400 for example.

(4) It is often possible to enhance Phone Amego to work with your telephone or service directly.

This generally involves obtaining a similar phone to test with and a week or two of updating the

software. If you are open to supporting this effort, please contact the developer directly.

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