Phone Amego User's Guide

Introducing Phone Amego

        Introduction Contents Features and Benefits Description Videos Configuration Dialing Caller ID Lookup Call Records SMS Text Messaging Scripting Daylite Integration Helpful Hints Telephone Devices Bluetooth Landline VoIP Google Voice Phone Amego Application Thank You! About Us Reviews & Comments Release Notes Frequently Asked Questions (FAQ) Appendix A - Mac CTI Appendix B - SIP Phones Appendix C - Internet Phone Service Appendix D - VoIP ATAs

What Is It?

Phone Amego is the easy way to integrate your phones with your Mac

based workflow. Despite all the changes in telephone technology, people

still need to make and receive phone calls while juggling information from

multiple sources.  Phone Amego lets you use your Macs as a mini call

center.

What's different about Phone Amego?

(1) It provides full monitoring and control for both dialing and caller ID.

(2) It embraces the iPhone and the Internet.

(3) It is designed to work with many popular phones.

(4) It keeps notes on each call organized by caller in a shared database (lightweight CRM).

(5) It focusses on integrating phones into your Mac based workflow,

not trying to be another phone or answering machine.

"As an IT person, I've always been amazed at how lame phone/computer integration is.

This app has changed my mind." - robbosir

How do I try it?

Download the software using the link above. Install by dragging the Phone Amego application

into your Applications folder. When you launch the software, a status bar item will appear along

the upper right of your screen. Use the navigation bar at left to find information on adding your

phone as a telephone device in Phone Amego, dialing, and incoming call handling.

While this Guide offers lots of information, there is very little you actually need to read. The first

thing to realize is that Phone Amego works with many kinds of phones and software. Once you

become a little familiar with the idea of telephone integration, you can focus in on the kind of

phone you actually have (iPhone, cell phone, landline, or VoIP) and the type of software you

would like to integrate with your phone (Address Book, Daylite, Sales Force, call records, etc.).

If you're not sure what to do next, scan the table of contents on the next page for information

about setting up your phone, and answering common questions.  Enjoy!

FAQ: What problem is Phone Amego intended to solve?

FAQ: Will Phone Amego work with my home or office phones?

Next ►

Mac and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.